Privacy Policy
Pro Bono Support Program
1. Confidentiality
Your privacy is important to us. Information shared during your session will be treated confidentially and used only for the purposes of providing support, supervision, and maintaining service quality.
However, confidentiality may be limited if:
- There is concern about immediate risk of harm to yourself.
- There is concern about immediate risk of harm to another person.
- Abuse or neglect of a child, older adult, or vulnerable person must legally be reported.
- Disclosure is required by applicable law or a court order.
- Information is shared with the supervising licensed professional as part of clinical supervision.
Only individuals directly involved in your care and supervision will have access to relevant information.
2. Emergency Situations
This service is not intended for emergencies.
Please do not use this service if you are experiencing:
- Thoughts of suicide with immediate intent.
- Thoughts of seriously harming another person.
- A mental health crisis requiring urgent intervention.
- A medical emergency.
- Severe psychological distress requiring immediate care.
If you are in immediate danger or believe someone else is, please contact your local emergency services or go to the nearest emergency department immediately.
3. Voluntary Participation
Participation in this program is completely voluntary.
You may:
- Decline to answer any question.
- End the session at any time.
- Request information about professional services.
- Decide whether or not to continue using the program.
4. Referral to Professional Services
If the psychology intern or supervising professional believes you would benefit from additional care, they may recommend that you:
- Schedule therapy with a licensed psychologist.
- Consult a psychiatrist.
- Seek medical evaluation.
- Access specialized mental health services.
- Contact emergency services when appropriate.
Recommendations are made to support your wellbeing and ensure you receive the most appropriate level of care.
5. Informed Consent
By consenting to participate in our Pro Bono Support Program, you confirm that:
- You have read and understood all of the information provided.
- You understand that your session will be conducted by a psychology intern under the supervision of a licensed mental health professional.
- You understand that this service provides emotional support and guidance but is not professional therapy or psychological treatment.
- You understand the limits of confidentiality.
- You understand that this service is not appropriate for emergencies.
- You agree to participate voluntarily.
- You consent to the use of your information for supervision and quality assurance purposes in accordance with applicable privacy policies.
- You understand that you may be referred to a licensed professional if your needs are beyond the scope of this service.